What you can expect
You are the first point of contact for campers in Germany and the Netherlands who are booking their next camping holiday experience by using our platforms.
You discover and test new ways of customer service to make processes more efficient.
You are the ambassador of our users: You document and analyze the feedback from the campers and pass it internally. In this way, you help to ensure that the interests of our users are incorporated into strategic company decisions.
You are supporting initiatives to gather specific user feedback on their expectations and behavior.